Pfizer is donating all of its profit from The Pfizer Store to charity.
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Store Policy

1. Programs Account Support Advisors

If you have any questions concerning your order, please contact Programs Account Support Advisors at (866) 224-7532 or via email at pfizercustomerservice@halo.com. To expedite service, please have your sales order number ready.

2. How your order is received

When you submit an order, it is transmitted securely to our office in an encrypted format.

3. Acknowledgement

When we receive your order, we will email you an order confirmation within 24 hours.

4. Changing or canceling your order

To change or cancel an order, please contact Programs Account Support Advisors immediately as there may be a chance that we have processed your order for shipment. We will take all reasonable steps to accommodate your request.

5. Payment

Orders can be placed by using one of the following credit cards: VISA, MasterCard, American Express or DISCOVER.

6. Returns

Please contact our Programs Account Support Advisors at (866) 224-7532 to advise them of your return request. A Programs Account Support Advisor will review return options with you. All claims must be made within thirty days of receipt of goods and must include a copy of the original invoice or packing slip. A shipping label is not supplied when a return is being processed, all shipping costs must be paid by the customer. Once the goods are returned and evaluated, the exchange or refund will begin processing. This can take 10 to 12 business days.

If you have concerns regarding item quality, please contact our Program Account Support Advisors at pfizercustomerservice@halo.com.

7. Maximum Quantity Purchases

Customers will be unable to purchase more than 10 of any given item within the store. If you require more than 10 of any item, please reach out directly to pfizercustomerservice@halo.com to learn more about bulk buying opportunities.